Privacy Policy

Effective Date: February 6, 2025

At RoyalLockFix, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.royallockfix.com. By using our website, you agree to the practices outlined in this Privacy Policy. Please read it carefully to understand how we handle your data.

1. Information We Collect

We collect two types of information when you visit our website: personal information and non-personal information.

Personal Information

Personal information is information that can identify you directly or indirectly. This includes:

  • Name: First and last name
  • Email address: For account creation, customer service inquiries, or marketing communications
  • Phone number: For order confirmations, support, and emergency services
  • Shipping address: For delivery of purchased products or services
  • Payment information: Credit card details or payment method for processing transactions

Non-Personal Information

Non-personal information is data that does not identify you specifically, such as:

  • Browser type and device information
  • IP address
  • Cookies and tracking technologies: To improve our website’s performance and enhance your experience

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process your orders and provide customer support
  • To personalize your experience on our website
  • To improve our website functionality and content
  • To send you marketing communications, promotions, and special offers (if you have opted-in)
  • To respond to inquiries or resolve issues related to your orders or products
  • To comply with legal obligations or regulatory requirements

3. How We Protect Your Information

We take the security of your personal information seriously and implement various security measures to protect your data. These include:

  • Encryption: Secure sockets layer (SSL) encryption is used to protect sensitive information during transmission.
  • Data Access Control: Access to your personal information is limited to authorized personnel only.
  • Secure Payment Processing: We use reputable third-party payment processors to ensure your financial information is handled securely.

4. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

  • Payment processors: To complete transactions securely
  • Shipping and logistics partners: To deliver products to you
  • Email marketing platforms: If you have opted-in to receive updates from us

These third parties are required to handle your personal information securely and only for the purposes for which we have shared it.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that store information about your browsing activities. These may include:

  • Session cookies: To store temporary information while you browse.
  • Persistent cookies: To remember your preferences and login details on future visits.
  • Analytical cookies: To help us understand website traffic and user behavior to improve the user experience.

You can control cookie settings through your browser’s settings. Please note that disabling cookies may affect certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You may request a copy of your personal information we hold.
  • Correction: If you believe any information we hold about you is incorrect or incomplete, you can request corrections.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-out of marketing communications: You can unsubscribe from our promotional emails by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on our website with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

RoyalLockFix
Email: contact@royallockfix.com
Phone: (609) 926-1477
Address: 124 Jordan Rd, Somers Point, New Jersey (NJ), 08244

Thank you for choosing RoyalLockFix for your security needs. We are committed to safeguarding your privacy and providing you with an exceptional experience on our website.