Payment Policy

Effective Date: February 6, 2025

At RoyalLockFix, we are committed to providing a seamless and secure payment experience for all our customers. By using our website and placing an order with us, you agree to the following Payment Policy. This document outlines how payments are processed, the payment methods we accept, and the security measures we implement to protect your financial information. Please read it carefully to understand how our payment system works.

1. Payment Methods Accepted

We offer multiple payment methods to cater to the diverse needs of our customers. You can choose from the following options:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can securely enter your card details during checkout to complete your payment.
  • PayPal: For your convenience, we also accept PayPal payments. This option allows you to pay directly using your PayPal account or linked bank account.
  • Apple Pay: If you are using a mobile device, Apple Pay is available as a fast and secure option for making payments.
  • Google Pay: We accept Google Pay for those who prefer using their Android devices for payment processing.

We continually strive to offer more payment options in the future, so please check our website regularly for updates.

2. Payment Processing

Once you select your preferred payment method and complete the checkout process, your payment will be processed through secure, encrypted payment gateways. All sensitive payment information, including your credit card or PayPal details, is securely transmitted and processed by trusted third-party payment processors.

  • Authorization: When you place an order, we will request authorization from your payment provider. Once your payment is authorized, we will proceed with the fulfillment of your order.
  • Payment Confirmation: You will receive a confirmation email upon successful payment. This email will include details of your order, such as the products purchased, total cost, and estimated delivery time.

3. Currency and Pricing

All prices on our website are listed in U.S. Dollars (USD). This is the only currency accepted for transactions on our site. If your payment method is based in a different currency, your payment provider will automatically convert the total amount into your local currency, and exchange rates may apply.

  • Taxes: Applicable sales tax will be automatically calculated during checkout based on your shipping address. The tax amount will be clearly stated before you finalize your order.
  • Shipping Fees: Shipping charges are calculated separately and displayed during checkout based on the weight and delivery destination of your order. Shipping fees will be included in the final total cost.

4. Order Confirmation and Acceptance

After submitting your payment information, we will send an order confirmation email. This email serves as an acknowledgment of your order, but it does not signify our acceptance of the order. We reserve the right to refuse or cancel an order for reasons such as product availability, payment issues, or errors in product information.

  • Order Acceptance: Your order will only be considered accepted after the payment has been processed successfully, and we send a shipping confirmation email. This indicates that your items have been dispatched from our warehouse.

5. Payment Security

We take the security of your payment information very seriously. All financial transactions on our website are encrypted using the latest SSL (Secure Socket Layer) technology, ensuring that your personal and payment details are protected. Additionally, our third-party payment processors comply with industry-standard security practices such as PCI DSS (Payment Card Industry Data Security Standard).

RoyalLockFix does not store your credit card details. All transactions are processed by secure, trusted payment gateways that ensure your information is protected throughout the process.

6. Payment Failures

In the event of a payment failure, we will notify you immediately by email. If your payment is not processed successfully, we encourage you to review your payment details and try again.

Possible reasons for payment failure may include:

  • Insufficient funds in your account.
  • Incorrect card details or expired card.
  • Security issues flagged by your payment provider.

If the issue persists, please contact your bank or payment provider for assistance.

7. Refunds and Cancellations

If you decide to cancel your order or if an issue arises with your payment, please refer to our Refund and Return Policy for detailed instructions on how to proceed. If your payment is processed but your order is canceled, we will initiate a refund according to the payment method used.

  • Refund Processing Time: Refunds are typically processed within 7-10 business days, depending on your payment provider. Please note that refunds to credit or debit cards may take longer to appear on your statement.

8. Security and Fraud Prevention

We are committed to preventing fraudulent transactions and protecting your payment information. We may use additional security measures, including verifying billing addresses and other personal information, to prevent unauthorized transactions. RoyalLockFix reserves the right to cancel orders that are flagged for potential fraud or suspicious activity.

9. Changes to Payment Policy

We may update this Payment Policy from time to time to reflect changes in our payment options, security measures, or regulatory requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

By continuing to use our services or placing an order, you agree to the updated payment policy.

10. Contact Information

If you have any questions or concerns regarding this Payment Policy, or if you need assistance with your payment, please feel free to reach out to us:

RoyalLockFix
Email: contact@royallockfix.com
Phone: (609) 926-1477
Address: 124 Jordan Rd, Somers Point, New Jersey (NJ), 08244, United States

We are here to assist you and ensure your experience with us is smooth and secure.

Thank you for choosing RoyalLockFix!